Shipping & Warranty Policy

At Yard and Parts, every engine and transmission we sell is backed by a strong warranty. We go the extra mile to ensure your purchase is secure and hassle-free.

Shipping Timelines

We offer reliable nationwide shipping across the U.S., with most orders delivered within 7–10 business days.

Delivery Expectations

While we aim for punctual delivery, minor delays can occur due to unforeseen circumstances.

Logistics You Can Count On

Our logistics team is dedicated to ensuring your order arrives safely and on time.

In Case of Delays

If a delay occurs, your dedicated relationship manager will keep you informed every step of the way.

Competitive Pricing & Premium Quality

With access to over 1,800 facilities across the country, Yard and Parts offers top-quality engines and transmissions at highly competitive prices. Whether you need low-mileage options, budget-friendly choices, or premium components, we’ve got you covered.

Warranty Coverage

Standard Warranty for Used Engines & Transmissions

We provide tailored warranty durations based on the year of manufacture:

• 1990 & Earlier: 1-month replacement and return warranty
• 1991–2000: 3-month replacement and return warranty
• 2001–2024:6-month replacement and return warranty

Extended Warranty Options (For 2001–2024 Models Only)

• 12 Months – Add 10% of the order total
• 24 Months – Add 20% of the order total
• 36 Months – Add 30% of the order total

What’s Covered?

Our warranties cover essential internal engine and transmission components:

• Blocks, heads, pistons, crankshafts, camshafts, and rockers

Warranty Terms & Conditions

• Coverage Scope: Only internal components listed above are covered. External accessories such as switches, sensors, cables, belts, hoses, gaskets, and water pumps are not.
• Appearance Disclaimer: Engines may be up to 35 years old and may not look new. All parts are pre-tested. Do not refuse delivery based on appearance. Contact us if there’s an issue. Refusals incur a 25% restocking fee + round-trip shipping.
• Cancellation Policy: Cancel within 24 hours to avoid fees. After that, a 25% restocking fee and shipping charges apply if the order has shipped.
• Returns & Replacements: We cover shipping for approved warranty returns. Refusing a valid replacement will be treated as a cancellation.
• Compatibility Responsibility: We use VIN tools to verify fitment. If incorrect information is given, the customer pays for return shipping and any price differences.
• Support Access: Reach out during your warranty period for troubleshooting or assistance. Retaining a defective item beyond 30 days can void the warranty.
• Non-Transferable Warranty: Only valid for the original purchaser.
• Labor Not Included: Warranty covers parts only. Labor costs are not covered unless agreed to in writing.
• Non-Refundable Deposits: Deposits for special orders or part holds are non-refundable.
• Liability Limitations: Yard and Parts is not liable for towing, downtime, transport, or any indirect damages resulting from a part failure.

Warranty Will Be Voided If:

• Visible Damage Not Reported Within 7 Days: After 7 days, only functional failures can be claimed.
• Pre-Installation Steps Ignored: Not completing our pre-installation checklist invalidates the warranty.
• No Diagnostic Report: Claims require a diagnostic report from an ASE-certified mechanic.
• 30-Day Reporting Window: Any damage or failure must be reported within 30 days of receiving the item.
• Incorrect Installation or Abuse: Accidents, improper use, or unauthorized modifications void the warranty.
• Overheating or Oil Starvation: Damage due to overheating or lack of lubrication is not covered.
• Missing/Melted Heat Tabs: Warranty is void if heat tabs are missing or show overheating signs.
• Electronic Failures: Electrical components are not covered.
• Seal or Gasket Leaks: Oil leaks from failed seals or gaskets are excluded.
• Part Alterations: Modifying or returning altered merchandise voids the warranty.
• No Troubleshooting Before Removal: Dismantling the part before inspection voids coverage.

Customer Support Promise

• Personalized Service: Our relationship managers handle all your post-purchase needs.
• Prompt Warranty Support: Contact us anytime during your coverage period.
• Expert Advice: Our knowledgeable team is available to guide you.
• Installation Tips: For optimal results, inspect gaskets, check seals, and rotate the crankshaft before installing.

Download the Pre-Installation Checklist

Transmission Warranty Policies

To maintain transmission warranty coverage, follow these requirements:

• Replace the filter, pan gasket, and front seal
• Seat torque converter properly
• Flush coolers and lines thoroughly
• Replace any external sensors or computers as needed (not covered)
• Reprogram the vehicle computer when required
• Clear error codes and submit new ones for any warranty claims
• Transmission must be inspected while installed before issuing a return authorization
• Complete all manufacturer-required reprogramming
• In some cases, valve body or TCM replacement may be necessary

CVT Transmission Warranty

To protect your CVT transmission warranty:

• Replace the transmission controller—this is mandatory
• Use OEM fluid only, such as genuine Nissan CVT fluid
• Follow manufacturer installation guidelines, or choose our installation service

Note

Our warranty on all non-engine/non-transmission parts is valid for 30 days from the delivery date.